Sales Policy

Effective Date: March 7, 2025
Welcome to Puresora. We are committed to providing high-quality office and home-working essentials. This Sales Policy outlines the terms and conditions that apply to all purchases made through https://puresora.xyz/. By placing an order, you agree to comply with the terms set forth below.

1. Order Process

1.1 Placing an Order

To purchase from our website, follow these steps:

  • Browse our product catalog and select the items you wish to purchase.
  • Add items to your cart and proceed to checkout.
  • Provide accurate billing, shipping, and payment information.
  • Review your order details before completing the transaction.
  • You will receive an order confirmation via email after a successful purchase.

1.2 Order Processing Time

  • Orders are typically processed within 1-3 business days.
  • Processing times may be extended during peak seasons, holidays, or special promotions.

1.3 Order Changes & Cancellations

  • Once an order is placed, modifications or cancellations may not be possible.
  • If you need to make changes, please contact us within 24 hours at orders@puresora.xyz.
  • We reserve the right to cancel any order due to stock issues, payment verification failure, or suspected fraudulent activity.

2. Pricing & Payment

2.1 Pricing Policy

  • All prices listed on our website are in USD ($) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Promotional offers, discounts, and coupon codes may have specific terms and expiration dates.

2.2 Payment Methods

We accept the following secure payment options:
✔️ Credit/Debit Cards (Visa, MasterCard, American Express)
✔️ PayPal
✔️ Apple Pay / Google Pay
✔️ Bank Transfers (for bulk orders)

All transactions are securely processed. Puresora does not store or have access to your payment details.

2.3 Taxes & Duties

  • Applicable sales tax will be calculated at checkout based on your shipping location.
  • International customers may be responsible for customs duties, VAT, or import taxes. These fees vary by country and are the buyer’s responsibility.

3. Shipping & Delivery

3.1 Shipping Methods & Costs

  • We offer standard and expedited shipping options at checkout.
  • Shipping fees vary depending on your location, order weight, and selected shipping method.
  • Free shipping may be available on qualifying orders.

3.2 Estimated Delivery Time

  • Domestic (USA): 3-7 business days
  • International: 7-21 business days (varies by destination)

Delays may occur due to unforeseen circumstances such as customs clearance, weather disruptions, or carrier delays.

3.3 Tracking & Order Status

  • Once your order ships, a tracking number will be emailed to you.
  • You can monitor your shipment status using the tracking link provided.

3.4 Lost or Delayed Shipments

  • If your order does not arrive within the estimated timeframe, please contact us at support@puresora.xyz.
  • We are not responsible for delays caused by third-party carriers or incorrect shipping addresses provided by the customer.

4. Returns, Refunds & Exchanges

We offer a 30-day return policy for eligible items. Please refer to our Refund & Return Policy for complete details.

Key points:

  • Refunds: Processed within 5-10 business days after return approval.
  • Exchanges: Available for defective or damaged items.
  • Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrectly shipped.

5. Product Warranty

  • We stand behind the quality of our products. Certain items may come with a manufacturer’s warranty (details available on product pages).
  • If you experience issues with a product, please contact support@puresora.xyz for warranty assistance.

6. Fraud Prevention & Security

  • Puresora actively monitors transactions for fraud prevention.
  • If we detect suspicious activity, we may request additional verification or cancel the order.
  • Customers attempting fraudulent transactions may be banned from future purchases.

7. Limitation of Liability

  • Puresora is not responsible for indirect, incidental, or consequential damages arising from the use or inability to use our products.
  • We do not guarantee that our website will be error-free, uninterrupted, or completely secure at all times.

8. Policy Updates

  • We may update this Sales Policy as needed. Any changes will be posted on this page with an updated “Last Updated” date.
  • Continued use of our website after changes are made constitutes acceptance of the revised policy.

9. Contact Information

For any questions about this Sales Policy, please reach out to us:

📍 Address: 1914 Bungalow Road, Dawson, Nebraska
📞 Phone: 402-855-3978
📧 Email: support@puresora.xyz
🌐 Website: https://puresora.xyz/